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Returns & Exchanges
Due to the nature of our food products, we cannot accept returns on opened items. However, if your order arrives damaged or incorrect, we will make it right.
1
Contact Support
Email us within 14 days of delivery with your order number and photos of the issue.
2
Review Process
Our team will review your request and provide a return authorization if applicable.
3
Ship Item Back
If a return is required, pack the unopened item securely and use the provided prepaid shipping label.
4
Refund or Replacement
Once received, we will issue a full refund to your original payment method or ship out a replacement immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing